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Find and Select CMS and CRM Software

Customer Relationship Management Software (CRM)

choosing CRM SoftwareCustomer Relationship Management Software Selection and, to a lesser extent, Contact Management Software can be a minefield due to the different features that you will find in these applications.

You may be interested in functionality in Sales, Marketing, Customer Service or ECommerce.

Have a look at some of the CRM and CMS features in this list and consider which of them are required for your application.

Consider also whether you would prefer a browser based or ASP solution. The ASP or Application Service Provision model for business software is becoming more popular of late. There are many advantages in running a software system that requires little or no maintenance, backup or support from your IT people.

ASP Solutions are no more commonly becoming knows as SaaS software or Software as a Service.

 

Go to the Spreadsheet for Evaluating CRM Software >

 

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